How to Integrate Slack with Twilio
How to Integrate Slack with Twilio: step-by-step guide
Click 'Create' and select 'Zaps'.
Click 'Trigger'.
Search for 'Slack' and click on it as your trigger.
Choose a trigger event such as 'Send Channel Message' or 'Send Direct Message'.
Authorize Zapier to access your Slack account by following the prompts.
Search for 'Twilio' and select it as the action app.
Choose an action event such as 'New SMS' if you want to receive Slack notifications for new messages received by Twilio.
Go to your Twilio workspace and copy the Account SID and Auth Token.
To connect your Twilio account, you’ll need your Account SID and Auth Token, which you can find in the Twilio Console under Account and click 'Yes, Continue to Twilio'.
Configure the message template using dynamic fields from Twilio. Select the channel or user in Slack where you want to send this message.
Send a test message to Slack to ensure everything is working correctly by clicking 'Test step'.
Name your Zap.
Once the test is successful, Click 'Publish' to activate the Zap to start automating.
By following this guide, you can streamline SMS communication, improve incident response times, and enhance overall productivity with seamless integration between Slack and Twilio.
Quick answer: To integrate Slack with Twilio, create a Zap in Zapier, set Slack as the trigger with your chosen event and account authorization, select Twilio as the action with a new SMS event, connect using your Twilio Account SID and Auth Token, configure the message template, test the step, and publish the Zap.
About this Slack tutorial
Streamline SMS communication by connecting Twilio to Slack. Automate messages, improve incident response times, and boost productivity. This guide shows how to integrate Slack with Twilio in 14 steps, starting with "Click 'Create' and select 'Zaps'" and finishing with "By following this guide, you can streamline SMS communication, improve incident respons...". The interactive demo above is a click-through copy of the real Slack interface, so you can rehearse each step before doing it in your own account.
Frequently asked questions
How many steps does it take to integrate Slack with Twilio?
14 steps. Each one is listed in order above, and the demo highlights exactly where to click.
Can I try it without changing my own account?
Yes. Clicking through the demo doesn't touch your Slack data or settings. Once you know the flow, repeat it in your own workspace.
This tutorial is filed under Slack and Twilio. Related guides: How to Integrate Slack with Typeform, How to Integrate Slack with Vercel and How to Integrate Slack with VideoAsk. Last reviewed 05 Oct 2026.
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