How to Cancel the Smartsheet Subscription
- George Apostolov
How to Cancel the Smartsheet Subscription: step-by-step guide
On Smartsheet's main dashboard, go to the left-side panel and click 'More'.
Select 'Account' from the available choices.
After that, click 'Plan & Billing Info' to proceed.
Tap 'Cancel Account'.
Subsequently, click 'Switch to Free'.
Tick the radio button beside the item that best explains your reason.
Finally, tap 'OK' to proceed.
Quick answer: To terminate your Smartsheet subscription, access the left-side panel on the main dashboard, select Account, and click Plan & Billing Info. Tap Cancel Account, choose Switch to Free, select your reason for leaving, and confirm by tapping OK.
About this Smartsheet tutorial
End your Smartsheet subscription quickly by navigating to account settings, selecting plan information, and confirming the switch to the free version. This guide shows how to cancel the Smartsheet Subscription in 7 steps, starting with "On Smartsheet's main dashboard, go to the left-side panel and click 'More'" and finishing with "Finally, tap 'OK' to proceed". The interactive demo above is a click-through copy of the real Smartsheet interface, so you can rehearse each step before doing it in your own account.
Frequently asked questions
How many steps does it take to cancel the Smartsheet Subscription?
7 steps. Each one is listed in order above, and the demo highlights exactly where to click.
Can I try it without changing my own account?
Yes. Clicking through the demo doesn't touch your Smartsheet data or settings. Once you know the flow, repeat it in your own workspace.
This tutorial is filed under Smartsheet. Related guides: How to Change the Primary Column in Smartsheet, How to Connect a Smartsheet Document to Power BI and How to Copy a Sheet in Smartsheet. Last reviewed 05 Oct 2026.
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