How to Integrate 8x8 with Zendesk
- George Apostolov
How to Integrate 8x8 with Zendesk: step-by-step guide
On the Admin Center tab, go to the left-side panel and click 'Apps and Integrations'.
Select 'Zendesk Support Apps' from the list under the Apps section.
After that, tap 'Marketplace' at the top-right corner.
Search for 8x8 and then select it from the provided results.
Click 'Install' afterwards.
Enter your Zendesk subdomain, then click 'Install' to proceed.
Configure the installation settings accordingly and provide the necessary information to connect the two apps.
Once done, click 'Install'.
After completing these steps, your 8x8 account will be integrated instantly with Zendesk.
Quick answer: To integrate 8x8 with Zendesk, go to Apps and Integrations in the Zendesk Admin Center, open the Marketplace, and search for 8x8. Next, click Install, enter your Zendesk subdomain, configure the installation settings, and complete the installation to instantly connect your accounts.
About this Zendesk tutorial
Connect 8x8 to your Zendesk account by installing the app from the Marketplace, entering your subdomain, and configuring your settings. This guide shows how to integrate 8x8 with Zendesk in 9 steps, starting with "On the Admin Center tab, go to the left-side panel and click 'Apps and Integrations'" and finishing with "After completing these steps, your 8x8 account will be integrated instantly with Zendesk". The interactive demo above is a click-through copy of the real Zendesk interface, so you can rehearse each step before doing it in your own account.
Frequently asked questions
How many steps does it take to integrate 8x8 with Zendesk?
9 steps. Each one is listed in order above, and the demo highlights exactly where to click.
Can I try it without changing my own account?
Yes. Clicking through the demo doesn't touch your Zendesk data or settings. Once you know the flow, repeat it in your own workspace.
This tutorial is filed under Zendesk. Related guides: How to Integrate ActiveCampaign with Zendesk, How to Integrate Aircall with Zendesk and How to Integrate Airtable with Zendesk. Last reviewed 05 Oct 2026.
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