How to Integrate Microsoft Teams with PagerDuty
- George Apostolov
How to Integrate Microsoft Teams with PagerDuty: step-by-step guide
Add your demo intro title Click here to add a description
In Make, click '+ Create new scenario'.
You can explain your product feature in these bubbles.
In the scenario editor, search for and select 'PagerDuty' as a module.
Select the PagerDuty trigger incidents from the option.
Click 'Create a webhook'.
Connect the PagerDuty to Make by clicking the 'Create a connection' button.
To grant access, click 'Submit Consent'.
Once you have successfully added the PagerDuty account, click 'Save'.
After adding the PagerDuty module, add another module and search for 'Microsoft Teams' and click on it.
Select an action from Microsoft Teams.
Connect Microsoft Teams to Make by logging into your Microsoft account when prompted and providing the necessary permissions.
Configure the message you want to send to the Teams channel or user based on the PagerDuty trigger and click 'OK'.
Click 'Run Once' and the scenario will run automatically in the background, syncing your PagerDuty incidents with Microsoft Teams notifications.
Quick answer: To integrate PagerDuty with Microsoft Teams, create a new scenario in Make and add PagerDuty as the first module using a webhook and connection. Next, add Microsoft Teams as the second module, connect your account, configure your message settings, and click Run Once to start syncing incidents automatically.
About this Microsoft Teams tutorial
Connect PagerDuty and Microsoft Teams in Make by setting up triggers, linking accounts, configuring your message, and running the scenario. This guide shows how to integrate Microsoft Teams with PagerDuty in 14 steps, starting with "Add your demo intro title Click here to add a description" and finishing with "Click 'Run Once' and the scenario will run automatically in the background, syncing you...". The interactive demo above is a click-through copy of the real Microsoft Teams interface, so you can rehearse each step before doing it in your own account.
Frequently asked questions
How many steps does it take to integrate Microsoft Teams with PagerDuty?
14 steps. Each one is listed in order above, and the demo highlights exactly where to click.
Can I try it without changing my own account?
Yes. Clicking through the demo doesn't touch your Microsoft Teams data or settings. Once you know the flow, repeat it in your own workspace.
This tutorial is filed under Microsoft Teams, Microsoft and PagerDuty. Related guides: How to Integrate Microsoft Teams with Pipedrive, How to Integrate Microsoft Teams with Ring Central and How to integrate MS Teams with Salesforce. Last reviewed 05 Oct 2026.
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