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How to Get a Zendesk API Token



How to Get a Zendesk API Token: step-by-step guide

  1. On the Admin Center tab, go to the left-side panel and click 'Apps and Integrations'.

  2. Scroll down to the APIs section, then click 'Zendesk API'.

  3. Tap 'Add API Token' at the top-right corner.

  4. Write a unique description for the API token you're about to generate.

  5. After that, click 'Copy' to get the API token and temporarily store it for future use.

  6. Once done, click 'Save'. At this point, you can now paste the API token elsewhere to integrate your Zendesk account with another application.

Quick answer: To generate an API token in Zendesk, navigate to the Admin Center, open Apps and Integrations, and select Zendesk API. Next, click Add API Token, enter a description, copy the token for future use, and save. Finally, paste the token into another application to complete the integration.

About this Zendesk tutorial

Generate and copy a Zendesk API token to securely integrate your account with other applications in just a few simple steps. This guide shows how to get a Zendesk API Token in 6 steps, starting with "On the Admin Center tab, go to the left-side panel and click 'Apps and Integrations'" and finishing with "Once done, click 'Save'. At this point, you can now paste the API token elsewhere to in...". The interactive demo above is a click-through copy of the real Zendesk interface, so you can rehearse each step before doing it in your own account.

Frequently asked questions

How many steps does it take to get a Zendesk API Token?

6 steps. Each one is listed in order above, and the demo highlights exactly where to click.

Can I try it without changing my own account?

Yes. Clicking through the demo doesn't touch your Zendesk data or settings. Once you know the flow, repeat it in your own workspace.

This tutorial is filed under Zendesk. Related guides: How to Hyperlink Texts in Zendesk Tickets, How to Integrate 8x8 with Zendesk and How to Integrate ActiveCampaign with Zendesk. Last reviewed 05 Oct 2026.

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