How to Integrate Zendesk with Mailchimp
- George Apostolov
How to Integrate Zendesk with Mailchimp: step-by-step guide
On the Admin Center tab, go to the left-side panel and click 'Apps and Integrations'.
Select 'Zendesk Support Apps' from the list of options under the Apps section.
Click 'Marketplace' at the top-right corner.
Search for 'Mailchimp' and then select your preferred Mailchimp app from the given results.
Tap 'Install' to proceed.
Following that, enter your Zendesk subdomain and then click 'Install'.
Configure the installation settings and provide the required information to connect the two apps.
Following that, click 'Sign In with Mailchimp Activity'.
Provide your Mailchimp user credentials, then click 'Log In' afterwards.
Tap 'Allow' to grant the necessary permissions.
Once done, click 'Install'.
After completing these steps, your Zendesk account will be integrated instantly with Mailchimp.
Quick answer: To integrate Zendesk with Mailchimp, navigate to Apps and Integrations in the Admin Center, search the Marketplace for Mailchimp, and select Install. Enter your Zendesk subdomain, configure the settings, sign in with your Mailchimp credentials, grant permissions, and complete the final installation to connect the accounts.
About this Mailchimp tutorial
Connect your support and email marketing platforms by installing the Mailchimp app in Zendesk, configuring settings, and granting permissions. This guide shows how to integrate Zendesk with Mailchimp in 12 steps, starting with "On the Admin Center tab, go to the left-side panel and click 'Apps and Integrations'" and finishing with "After completing these steps, your Zendesk account will be integrated instantly with Ma...". The interactive demo above is a click-through copy of the real Mailchimp interface, so you can rehearse each step before doing it in your own account.
Frequently asked questions
How many steps does it take to integrate Zendesk with Mailchimp?
12 steps. Each one is listed in order above, and the demo highlights exactly where to click.
Can I try it without changing my own account?
Yes. Clicking through the demo doesn't touch your Mailchimp data or settings. Once you know the flow, repeat it in your own workspace.
This tutorial is filed under Mailchimp and Zendesk. Related guides: How to Integrate Zoom with Mailchimp, How to Link Instagram to Mailchimp and How to Link Poptin to Mailchimp Through Zapier. Last reviewed 05 Oct 2026.
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