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Trigger Jira workflows from New Relic via Zapier



Trigger Jira workflows from New Relic via Zapier: step-by-step guide

  1. Log in to Zapier, click "Create", and select "Zaps" to begin.

  2. Click "Trigger."

  3. Search for New Relic and select it.

  4. Choose a trigger event.

  5. Connect your New Relic account and select the conditions to track.

  6. Add Jira Software Cloud as the Action App.

  7. Select an action event, such as "Create Issue" or "Update Issue".

  8. Connect your Jira account.

  9. Select the project where issues should be created.

  10. Map New Relic fields (e.g., alert title, severity, description) to Jira issue fields.

  11. Run a test to verify that New Relic alerts trigger Jira workflows correctly.

  12. Click "Publish" to activate your Zap.

Quick answer: To automate Jira workflows, log in to Zapier, select New Relic as the trigger app, connect your account, and set your tracking conditions. Next, add Jira Software Cloud as the action app, connect your account, select a project, map the New Relic fields to Jira fields, test the workflow, and publish your Zap.

About this Jira tutorial

Trigger Jira issues automatically from New Relic alerts using Zapier. Connect both apps, map fields, test, and publish your workflow in minutes. This guide covers trigger Jira workflows from New Relic via Zapier in 12 steps, starting with "Log in to Zapier, click 'Create', and select 'Zaps' to begin" and finishing with "Click 'Publish' to activate your Zap". The interactive demo above is a click-through copy of the real Jira interface, so you can rehearse each step before doing it in your own account.

Frequently asked questions

How many steps does trigger Jira workflows from New Relic via Zapier take?

12 steps. Each one is listed in order above, and the demo highlights exactly where to click.

Can I try it without changing my own account?

Yes. Clicking through the demo doesn't touch your Jira data or settings. Once you know the flow, repeat it in your own workspace.

This tutorial is filed under Jira and Zapier. Related guides: Adding JIRA Filters to Confluence Pages, Automate Jira releases from GitLab with Zapier and Connect Jira to CircleCI builds using Zapier. Last reviewed 05 Oct 2026.

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