How to Delete Articles in the Zendesk Help Center
- George Apostolov
How to Delete Articles in the Zendesk Help Center: step-by-step guide
Click the 'Zendesk Products' button on the top navigation bar.
Select 'Guide' from the list of available options.
After that, head over to the top menu bar and then click 'Guide Admin'.
One by one, select all the articles you want to delete. Simply tick the checkbox next to them.
Once done, tap 'Article Settings' at the bottom section.
Select 'Delete' afterwards.
Finally, click 'Delete' once again to proceed with your request.
Quick answer: To delete articles in Zendesk, click the Zendesk Products button and select Guide. Next, click Guide Admin in the top menu. Select the articles using their checkboxes, tap Article Settings at the bottom, select Delete, and click Delete again to confirm the deletion.
About this Zendesk tutorial
Remove unwanted help center content efficiently in Zendesk by selecting articles and confirming deletion through the Guide admin settings. This guide shows how to delete Articles in the Zendesk Help Center in 7 steps, starting with "Click the 'Zendesk Products' button on the top navigation bar" and finishing with "Finally, click 'Delete' once again to proceed with your request". The interactive demo above is a click-through copy of the real Zendesk interface, so you can rehearse each step before doing it in your own account.
Frequently asked questions
How many steps does it take to delete Articles in the Zendesk Help Center?
7 steps. Each one is listed in order above, and the demo highlights exactly where to click.
Can I try it without changing my own account?
Yes. Clicking through the demo doesn't touch your Zendesk data or settings. Once you know the flow, repeat it in your own workspace.
This tutorial is filed under Zendesk. Related guides: How to Escalate a Ticket in Zendesk, How to Export the Talk Dashboard in Zendesk and How to Export Zendesk Tickets as CSV. Last reviewed 05 Oct 2026.
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