Knowledge
The agent answers only from the knowledge you add in AI Demo Agent → Knowledge → Add source.
| Source | Use it for |
|---|---|
| Paste text | Anything you can copy |
| FAQ | Question and answer pairs |
| Upload file | PDF, Markdown, TXT, HTML |
| Single page URL | One page, such as your pricing page |
| Whole website (crawl) | Your marketing site, docs or help center |
| Sales call transcript | How your best reps explain the product |
| Demos | Added automatically from the Demos tab |
Website crawling
Whole website reads your sitemap.xml. If there isn't one, it follows links on the same domain, breadth first.
- Pages are rendered in a real browser, so JavaScript sites (React, Next.js, Webflow and others) work.
- Menus, headers, footers, cookie banners and pop-ups are skipped. Headings, lists, tables and image alt text are kept.
- Every page is stored separately, with its title and URL.
- Max pages: 1–100 (default 25).
- Re-read every N hours (default 24, 0 = never). Unchanged pages are skipped, so a re-crawl only re-processes pages that changed.
Single page URL uses the same browser rendering and also re-reads on a schedule.
Get the best results from your pages
- Put important facts in text, not only in images or videos. Give images descriptive alt text.
- Use real
<table>elements for pricing and feature comparisons. - Content behind a login, or loaded only after a click, can't be read. Add it as text or an FAQ instead.
- Keep a
sitemap.xmlup to date to control exactly which pages are read.
See what the agent reads
Click the 👁 icon on a ready source to open the extraction preview. It shows each page's title, URL, character count and the exact text the agent uses.
Pages with almost no text get a warning. That usually means a login wall, a page drawn as images, or content that loads on click.
Sales call transcripts
Paste transcripts from Gong, Chorus, Zoom or any recorder. The agent borrows your team's phrasing, examples and objection handling. It never quotes a transcript, never names the customers or people in it, and never reveals another customer's details.
Knowledge gaps
Knowledge → Knowledge gaps collects the questions visitors asked that the agent could not answer (from the last 7, 30 or 90 days) and groups them by topic, most frequent first.
Click Add FAQ on a topic. LiveDemo drafts an answer from your existing knowledge and marks anything it couldn't find as [fill in: …]. Review it, edit it and save it as an FAQ source. The agent uses it from the next question on.
Next: Personalized Demos
More in AI Demo Agent
- Create an AI Demo Agent: Create an AI Demo Agent that answers buyer questions from your knowledge, opens the right LiveDemo, qualifies visitors and books meetings.
- Conversation Insights: Every AI Demo Agent conversation gets a summary, topics, buying intent, unanswered questions and an optional recap email to the visitor.
- Qualification & Booking: Let the AI Demo Agent ask your qualification questions, decide who is qualified with your own rules, and book meetings inside the demo.
- Website Widget: Put the AI Demo Agent on your website as a chat bubble, email pill, smart search bar, button or inline iframe, with different behaviour per page.
- Personalized Demos: Show every prospect a demo with their own company name, first name and logo, from an agent link or your website.
- Recap Page: Every AI Demo Agent session gets a private, shareable recap page that visitors forward to their team, and you see who opened it.
- Webhooks & Slack: Send AI Demo Agent leads, qualified visitors, bookings and conversation summaries to Slack, Zapier or your own endpoint with signed webhooks.