Support
Get help with LiveDemo.
Support Channels
📧 Email Support
General Support: support@livedemo.ai
Sales: sales@livedemo.ai
Book a Call: schedule a 30-minute call with our team
Response Times:
- Startup, Pro and Growth: 24-48 hours
- Business: 6 hours
💬 Live Chat
Available in your LiveDemo dashboard:
- Monday-Friday: 9 AM - 6 PM EST
- Business plan and above
📚 Documentation
You're already here! Browse our comprehensive docs:
Learning Resources
Blog
Read articles and best practices on our blog:
- Product announcements
- Customer stories
- Tips and tricks
- Industry insights
Report a Bug
Found a bug? Let us know!
Via Email
Email support@livedemo.ai with:
- Description of the bug
- Steps to reproduce
- Expected vs actual behavior
- Browser and OS info
- Screenshots or videos
Feature Requests
Have an idea? We'd love to hear it!
Direct Contact
Email support@livedemo.ai with:
- Feature description
- Use case
- Expected benefit
- Priority level
Security Issues
Found a security vulnerability?
Do NOT post publicly. Email security@livedemo.ai with:
- Detailed description
- Steps to reproduce
- Potential impact
- Your contact information
We'll respond within 24 hours and work with you to resolve the issue.
Maintenance Windows
Scheduled maintenance:
- Sundays 2-4 AM EST
- Announced 7 days in advance
- Zero-downtime deployments
Connect With Us
Social Media
- Twitter: @Live_Demo_Live
- LinkedIn: LiveDemo
Thank you for using LiveDemo! We're here to help you succeed.
More in Resources
- FAQ: Answers to common LiveDemo questions: pricing and plans, free trial, demo limits, branding, analytics, integrations, security and billing.
- Troubleshooting: Fix common LiveDemo problems: blank embeds, a Chrome extension that doesn't capture, recordings without sound, demos that don't advance and AI Demo Agent issues.
- Changelog: Every LiveDemo release: new features, improvements and fixes for interactive demos and the AI Demo Agent.