| LiveDemo | An interactive demo: a series of screens that viewers click through |
| Screen | One captured image, video or HTML page in a demo. See Screens |
| HTML screen | A screen captured as page code, so you can edit its text and images. Base and Delta screens are its full and incremental snapshots. See HTML demos |
| Step | One guided moment on a screen: a pointer, hotspot or popup |
| Pointer | A step with an animated cursor that clicks an element, plus a tooltip |
| Hotspot | A step with a pulsing dot on an element, plus a tooltip |
| Popup | A card with a title, text and buttons, or a lead form, or embedded HTML. See Popup |
| Transition | A click that moves the viewer from one screen to the next. See Transitions |
| Zoom/Span | A zoom on part of a screen. See Zoom |
| Variable | A placeholder such as {{ company }} replaced per viewer. See Variables |
| Custom link | A share link with its own variable values. See Custom links |
| AI Recording | A browsing session from which AI suggests demos. See AI Recording |
| AI Demo Agent | An AI that talks to visitors and opens your demos. See Create an AI Demo Agent |
| Knowledge | What an agent answers from: pages, files, FAQs, transcripts. See Knowledge |
| Session | One viewer's visit to a demo or conversation with an agent. See Sessions |
| Lead | A viewer who left their email. See Leads |
| Recap | A shareable summary page of an agent conversation. See Recap Page |
| Workspace | Where your demos, agents, analytics and plan live. See Team & Workspaces |
| Admin | The workspace creator, who manages members, integrations and the workspace |
| Collaborator | An invited workspace member |
| Engagement rate | Share of viewers who moved past the first step |
| Completion rate | Share of viewers who reached the last step |
| Drop-off step | The step where a viewer left |